14:01 31 Jul 20
We have a service contract with Fred’s and have used their services since we bought our first home back in 2004. The service techs are always friendly, professional and on time.
15:17 30 Jul 20
Great experience, fast and professional.
18:46 29 Jul 20
Andy came today in the assigned appointment slot and quickly found the problem and added coolant. Now it is cool and I liked working with Fred’s HVAC. They are nice people!
23:05 23 Jul 20
I can’t say enough good things about the technician that came out to give me a second opinion on my old AC unit, the saleswoman that came out to give me the estimate, and the installation guys. Everyone was awesome and did a thorough and professional job.
16:00 21 Jul 20
I think Andy did an excellent job and he gave me great news! I had another a/c company come out yesterday who pretty much told me I should replace both my air conditioner and furnace. The cost was more than I could afford. Andy cleaned my a/c and it was working fine. The furnace also checked out ok. Andy gave me the great news! I'm so happy and will call Fred's every year for check. Thank you, Andy!
18:10 20 Jul 20
14:04 18 Jul 20
Called about or air conditioner on a Saturday and they were here to fix it within an hour. Technician explained the problem and was able to fix it it immediately. Great service. Thank you so much.
21:04 17 Jul 20
AC went out the first day we moved in from out of state.Our home warranty company offered less than stellar service, taking 2 days to send someone out. When they did, we were told it needed a new system, could not even be repaired temporarily and, they need authorization from warranty company . That might take 2 weeks “due to Covid19”. Might be another 2-4 to get the equipment (!!!) We have no contacts here, so I read the reviews and found Fred’s. I called and spoke to Kelcie who said she could have someone here tomorrow. She then called back in 15 minutes and said a tech could be there in an hour! Mike showed up less than an hour later with a great attitude. He showed me every step, explained how it should work. He felt he could get the system operating and true to his word, 40 minutes later, I have cold air from my vents! Mike said he thought it looked good to go and it was not an emergency to replace it. He was a walking book of knowledge on AC and obviously loves his work Regardless that it may last another year or two, I requested a quote from Fred’s to replace the 20 year old system. Even though I have a warranty and they said they’ll replace it (eventually ) I’m going to get a bid from Fred’s to replace it on my dime, knowing the service and quality will be far superior to what I’ll get from the warranty vendor and process . Great experience.
18:34 17 Jul 20
Mike did a fantastic job quickly identifying the problem and explaining thoroughly how to mitigate it in the future. I would HIGHLY recommend this company over competitors.
18:06 17 Jul 20
Rusty was AWESOME!!! He was early and performed a repair with lightning speed.
15:51 17 Jul 20
Quick response time, great service and communicated well. Rusty was fantastic
21:53 15 Jul 20
22:55 13 Jul 20
Guy was so old he has no clue what he was doing, messed up our ac worst then it was never would I recommend to anyone he kept coming up with things when he kept messing them up when it was running okay now not running period after we had Fred's look at it.
21:29 13 Jul 20
Everyone I spoke with was kind, helpful and caring. The Receptionist got me immediate help when my AC blew out and was arking. Freds came within an hour. Sales Representative Dave Melcher came and gave me options and brochures to help me choose a replacement. He scheduled my installation and installers arrived the morning as scheduled. Kelly and Blake worked well and hard to get my AC working. Kelly explained how it works and answered all my questions. I asked about slab that was under old Heat Pump if I could keep and use at bottom of my deck steps. Blake went the extra mile by putting it at steps end and leveling it so I would not fall. Everyone was professional, kind and I felt cared for. Thanks to all who helped me.
23:29 04 Jul 20
Rusty made an emergency call for us on the 4th of July. He was very quick and efficient! I highly recommend Fred's Heating and Air!
20:41 30 Jun 20
I can’t speak highly enough about our experience with Fred’s. Our technician was incredibly professional and helpful. We could not have had a better experience and would highly recommend them for anyone looking for a company they can trust.
17:37 27 Jun 20
Mike M. Was our Technician. Unbelievably professional and knowledgeable. Came on time, and did a comprehensive diagnostic of our system with great recommendations. Answered any and all questions we had. Absolutely above and beyond the service we expected. Look no where else but Fred’s and Mike!
20:41 26 Jun 20
15:37 26 Jun 20
Mike was very knowledgeable, thorough, capable and friendly when he came out to service the air conditioner. Kelsey from the office was very kind and helpful to get an appointment quickly!
22:05 25 Jun 20
Could not be more happy about our service. Got new AC and Furnace from Fred's. Took the time to explain things and offered a great rate for us.
22:25 18 Jun 20
The following review from my wife, "Mike arrived on time. He discovered a clogged drain tube and fixed it right away. Additionally, he claimed the outside unit as a courtesy! He demonstrated great attention to detail and showed the utmost respect for our home. It was raining so he removed his shoes, which were muddy and was careful about carrying his wet equipment outside when done." Thanks Mike and the team at Fread's - 'A happy wife equals a happy life'. Best, Garry
16:25 18 Jun 20
Fred’s Heating and Air is fair, responsive and honest. Miguel, my most recent service provider, is the true definition of an engaged employee! He carefully listened and then explained how to improve my air circulation. He gave me helpful tips and told me the why behind everything he did. Truly exemplary service!
21:03 17 Jun 20
23:34 15 Jun 20
21:46 15 Jun 20
20:05 15 Jun 20
I so appreciate that Fred’s truly honors it’s VIP commitment to customers. I called late last night with a non working AC complaint. My voice message was promptly returned with a phone call when Fred’s office opened this morning. The technician, Mike M., promptly assessed the problem and in less than 30 minutes, had our AC repaired and properly cooling our home. Much appreciated on a 91 degree day!!!
Animo Venezuela!! con Dios, di se puede
04:44 14 Jun 20
I call this company for troubles with the AC system. I was VERY happy with the service.Reasonable price and excellent service. I’ll recomend it to all my friends and family.
16:43 13 Jun 20
Prompt, professional and helpful.
17:35 12 Jun 20
20:13 09 Jun 20
13:40 06 Jun 20
Mike was awesome. Answered my emergency call within 30 mins and talked me through possible options before deciding on having to come after hours. Super professional. Talked me through the issue, maintenance for the older system and options for upgrade. Couldn’t recommend these guys enough!
21:40 05 Jun 20
Best HVAC company in Omaha. Mikey was professional, clear with explanation, and helped get our AC back up and running. Highly recommend!
01:15 04 Jun 20
Called Fred’s for regular residential AC checkup. That evening AC went on the blink! Called next morning to see if they could come out sooner & within hours Mike showed up. He did a professional job, checked things out, found the issue & fixed it fast! Nice guy & respected our property. Bought a furnace from Fred’s 4 years ago & it has worked great & so much more evenly throughout the house just like Fred’s said it would be! Great Service period!
21:57 03 Jun 20
Trane air conditioner was inoperable do to error codes in the control when turned on for the first time this year. It was clogged with cotton from last years use. Technician resolved immediately after identifying error codes. Friendly service both on the phone and residence visit.
21:34 03 Jun 20
20:41 03 Jun 20
Technician was professional, personable and knowledgeable. Fred’s always takes good care of us - 20+ years and counting
Jim Hanson Jr
12:56 30 May 20
The team at Fred's Heating and Air were all very professional. The Salesman Dave is an encyclopedia of knowledge when it comes to HVAC and very personable. The installation crew were professional, polite, clean and got everything done in about 3.5 hours. As a small business owner myself, I am proud of another local business that is truly top notch! 5 Stars for sure.
22:43 21 May 20
Fred’s was recommended by prior owners of my current and last home. I will only use Fred’s.
Summer Gutschow, DDS
12:36 16 May 20
Mike was incredible! He came and fixed our air the same day and was beyond kind, professional and fast. Highly recommend!
22:48 15 May 20
21:54 14 May 20
Great experience with Fred’s installing our new Trane system! Price was a great value, sales and service techs were both responsive and fast. Very happy with our new heating and air system!
Carol van Rossum
18:08 08 May 20
19:58 29 Apr 20
Very knowledgeable, friendly and answered all the questions I had! Great experience.
03:21 28 Apr 20
Fred’s has been our company of choice for 8 years. They installed an incredible Trane system in 2012. We signed up for the service contract which was totally worth it! It feels great when they come out every spring and fall to care for our heating and cooling unit. And if a problem pops up, they address it no matter the time day or night. In April 2020, our unit stopped working, it was the first really hot day of the season. At 8 pm I called and asked for some guidance on what to do. Mike McTaggert said “Hey I’ll come right now to check it out, no AC tonight would be miserable”. I was so grateful. He was professional, really nice, and fixed the unit within an hour in the dark! He explained everything that he was doing and was really great. All the guys at Fred’s are truly awesome. We trust them completely and highly recommended them to all!!! They have never disappointed or let us down!
19:22 24 Apr 20
Mike was great! Thanks so much!
18:14 24 Apr 20
14:42 24 Apr 20
The service tech that came out and start up my equipment was very polite and knowledgeable. Fred’s installed the complete system in my commercial building. I was very happy with the price and the service.
22:44 23 Apr 20
We had mike here he checked our air conditioning United very Professional. Fred’s is a great company thank you all for working doing a solch difficult time to keep us comfortable
23:46 22 Apr 20
19:12 21 Apr 20
Fred’s Heating & Air came out for our Spring a/c tune up and were on time/responsive, fairly priced, and our tech Mike was professional and throughly explained the services he performed. I would recommend Fred’s to a family member or friend!