Reviews - Fred's Heating & Air

4.9

Based on 540 reviews

18:24 26 Sep 23

Techs Ryan and Daryan arrived on time and performed the scheduled maintenance professionally and efficiently. They were both respectful and courteous to us throughout the visit. The quality of the work was excellent.

boyd Sullivan

13:29 21 Sep 23

Price for service rendered to high.

Becky Butterfield

18:40 20 Sep 23

Jeff Kovar

15:16 20 Sep 23

Have been using Fred's Heating and Air for the past 4 or 5 years. Their quality of work is top notch at a good price, and their employees seem to genuinely take pride in their job and it shows. Fred's is very responsive and they do everything they can to help resolve whatever issue they're tasked with.

Barbara Foster

18:06 18 Sep 23

Ryan and Darion were very professional, nice guys that answered our questions and explained everything they did today! Good service - Good company!

Jake Sundell

19:58 12 Sep 23

Fred's technician, Ryan, came to my house today to inspect my air conditioner. Ryan was extremely knowledgeable and was one of the nicer people I have met. In 3 hours of Ryan inspecting my concerns, I had a quote ready for me! I was very impressed and will be using Fred's from now on.

Jeff Winkel

20:44 06 Sep 23

Our service technician Ryan showed up on time, the same day I called with a problem. He was incredibly personable and friendly, and figured out that my blower motor was seized within two minutes of arriving at my house. Given that my system is 20 years old and utilizes obsolete R22 refrigerant, we decided to go ahead and replace the whole system. Ryan never pressured us to do that, but it was the most sensible option, given the circumstances. He also went above and beyond to make sure he kept our house clean.Fred’s will continue to be my first call for all HVAC troubleshooting. Big Thank you to you guys for the timely response and especially to Ryan T, for his professionalism, and superior customer service aptitude!I look forward to potentially working with the Fred’s residential install team

Mike Thompson

17:21 06 Sep 23

Great. Installation and services

Dave Krick

14:23 04 Sep 23

Fred's Heating and A/C treated us so professionally, kindly and promptly with our HVAC replacement. From start to finish this business is a class act: Dave Melcher bid/quote/followup, Kelly and Blake install and Fred Korth president following up with us via letter after install. In a world of crazy bid prices, confusing HVAC options and long wait times - Fred's sets a high bar above the others! We would highly recommend Fred's!

Gary Lerner

17:50 31 Aug 23

Fred’s is the absolute best in Omaha!

Nancy Besch

02:27 30 Aug 23

Chris listened to what I wanted and didn’t want in a thermostat. Very efficient. When completed, he explained the thermostat to me. Thank you

Howard Brown

15:15 29 Aug 23

employees are honest, friendly, provide helpful tips

Doug Speicher

14:43 29 Aug 23

Brandon Henery

19:04 28 Aug 23

We have used Freds for over ten years to handle our commercial needs on HVAC side and so it was a no brainer to use them at my home as well and they do a fantastic job on both sides.

Kim Berens

15:09 25 Aug 23

Thank you Darrion!! Very professional and on time!!!

Lori Lentz

00:04 25 Aug 23

Jose was very kind and very knowledgeable about the air conditioner. He fixed it very quickly and efficiently. We were so thankful as it was 101° outside and 90° in the house. Thanks again, Jose!

Jay and Susie Shellberg

20:30 24 Aug 23

The temperature was 102 degrees today, and Fred’s Heating and Air was able to send a technician out the same day. Our technician Ryan immediately diagnosed the problem and got our AC up and running quickly. Further, the price was very reasonable. We will definitely be using Fred’s for our future HVAC needs.

Stephenson 77

18:53 24 Aug 23

I wish I could give more than 5 stars. We use Fred's for our annual heating/AC tune ups. Our AC went out in 100 degree heat and Fred's was out same day and got it fixed and running. Our service technician Darrion was wonderful. Please pass this along to Darrion's supervisor. I highly recommend Fred's Heating and Air.

K E

23:39 23 Aug 23

Our technician, Darrion, was so compassionate, friendly, professional and efficient! On one of the hottest days of the year, he made sure we were taken care of. I cannot say enough positive things about him or the service he provided. It’s one of the many reasons we will continue to be loyal to Fred’s. Excellent service!

Julie Dagel

19:02 23 Aug 23

We have had nothing but excellent service from Fred's Heating and Air. The technicians who have come out are helpful, knowledgeable, friendly, and efficient. They listened to our concerns, explained what they were doing, and answered questions. Even with the heat and humidity we are having, they were able to get to us within 18 hours of our call to them. We have been pleased with the service they have always provided.

Stan Rothe

16:40 23 Aug 23

I am really glad that we replaced our 25+ year old air conditioning system a year ago last April with a new high efficiency system. It is definitely doing a much better job cooling our home in the heat we are now having and saving energy to boot!

Frank D'Accio

14:35 23 Aug 23

Jose was very professional and helpful with questions on today’s services.

josh Holcomb

15:11 22 Aug 23

Always on time, fixed issue, reasonable price.

Melissa B

02:14 19 Aug 23

Darrion was amazing. Probably our best experience with Fred’s! He was kind and respectful.

Elizabeth Hotchkiss

17:18 14 Aug 23

Walked us through the entire process. Didn't try to sell us anything we didn't actually need. Explained everything thoroughly.

Robbie Meyers

17:37 12 Aug 23

Great service, on time and very professional! I would not consider using any other company.

mike H

15:36 12 Aug 23

Came out on a Saturday within an hour of my call when the ac wasn’t working properly. Took care of the problem quickly for a reasonable price. Will definitely use this company going forward for my hvac needs.

Kathleen Stanfill

18:08 11 Aug 23

Great customer service, the techs are also great. Will not change service. Fred's is the best. Better than all the rest. All the above

Michelle Moline

14:46 11 Aug 23

Cynthia Mac

21:41 09 Aug 23

John Berglund

21:41 09 Aug 23

The service tech, Darrion, was outstanding. His knowledge and skills related to my HVAC was second to none.

Michelle Francis

18:35 09 Aug 23

Man Darrion was awesome! You definitely know your stuff and we are cooking again now. Thanks to the entire time for seeing that we got service today. Glad we have the maintenance plan. Good investment.

Maria Gealy

19:13 08 Aug 23

Ryan

12:29 07 Aug 23

Ryan arrived on time with plenty of notice which was a great start to the appointment. His professionalism and technical knowledge was refreshing as he easily and politely answered all my dumb questions. Thanks!

Sherry Dufault

15:09 04 Aug 23

Jodi Shell

16:10 02 Aug 23

Sympathetic for people losing their AC in August.

Riley Keeler

01:25 02 Aug 23

I was able to get same day service. The technician called to make sure he could show up early for my appointment. He was super polite and professional. He fixed the problem without trying to up-sell me. He explained the entire repair process. He made what started as a bad day a lot better.

Carol McBride

18:28 01 Aug 23

Stacy Niewohner

12:18 31 Jul 23

Fred's was absolutely wonderful. The technician repaired the AC at our property on the hottest day of the year within a couple hours of being called.

Debbie Brink

23:18 29 Jul 23

Very pleasent

Amber Brooks

17:09 29 Jul 23

Darrion was amazing!!!! He communicated wonderfully, and continued to problem solve until he figured it out! He went above and beyond even when it was 115 degrees outside to get our AC fixed! In addition, we’ve always LOVE working with Fred’s! Thank YOU Darrion and Fred’s!

Michelle Anderson

19:58 28 Jul 23

We are so grateful for the skills of Darrius and Ryan! They are knowledgeable, dedicated and have excellent communication skills. It was extremely uncomfortable weather and they never complained. We are always impressed and feel comfortable calling Fred’s HVAC. Very thankful they have a maintenance plan available. They explained the whole process of the repairs and we think they genuinely enjoy their profession. Thank you so much. Michelle and John Anderson

anglophile atheart (The Keller Three)

18:06 28 Jul 23

Our home AC quit during the night so we called around at 7am to find a repair person. Fred’s arrived at noon and had it running in an hour. The repairman was very polite and knowledgeable of his job. I will use them again.

Jessica L

17:19 28 Jul 23

Got an appointment very quickly after calling in the morning. Jose was very nice and professional. He fixed our A/C unit efficiently on one of the hottest days of the year.

Cole Meyer

14:50 28 Jul 23

Andy O'Leary

21:07 27 Jul 23

Ryan was very professional and answered all my questions

Alicia Campbell

17:26 26 Jul 23

Gina Ponce

16:52 26 Jul 23

I have been using Fred's Heating & Air for many yeas and their customer service just gets better and better. From the first call you make until the services is complete all I have ever felt is complete satisfaction. Keep up the great work. I will never go to anyone else!!!

Justice Knapp

16:39 26 Jul 23

Great service! Our technician Darien was very friendly, and knowledgeable.

Patricia Fahey

21:10 25 Jul 23

Fred’s has always been responsive and Jose was very professional and explained what he did in laymen’s terms so it was clear.

Tim Dall

19:55 25 Jul 23

Robert LaFave

17:14 21 Jul 23

We have used Fred’s for several years. They are always easy to work with. Darrion came over today for some scheduled maintenance. He was very professional, kind to my children and he was very helpful. Thanks!!!

Bradley Stockwell

15:30 21 Jul 23

Honest reliable service.

Anthony Billings

18:37 20 Jul 23

I called for an AC issue and they sent a tech out the next day who fixed the problem in less than an hour. Completely transparent about pricing and were incredibly professional both over the phone and in person

Krissy Pierce

16:39 20 Jul 23

Dave Elliot-Meisel

21:37 19 Jul 23

Jody Frink

22:01 18 Jul 23

Professional and friendly technician who gave me a report on my system.

Cathy N

21:25 15 Jul 23

Qualified techs do a great job and don’t try to sell me anything that I don’t need. Timely, proficient and professional.

Mark Neill

17:06 14 Jul 23

Very good service as always.

Christy Coacher

15:19 14 Jul 23

Darrion did a great job and was friendly and helpful.

Mark Gunz

19:36 13 Jul 23

They are always friendly professional and helpful. When I bought a new system they did not try and oversell me like other companies did. That bought them a lot of goodwill.

lm jones

17:22 13 Jul 23

The technician, Ryan, was thorough and did a great job.

Jesse Fonseca

23:15 12 Jul 23

Thorough job. Explained well all that he done.

Dennis Kenyon

20:54 12 Jul 23

Kathy Kennedy

18:27 11 Jul 23

Mary Alice Laferla

15:11 10 Jul 23

Jose arrived on time and worked efficiently to service our HVAC system. Polite and professional as always!

douglas moeller

17:33 07 Jul 23

Michele Gochenour

21:27 05 Jul 23

Chris was amazing. Very professional, prompt and answered all of our questions.

Richard Eaton

21:09 03 Jul 23

Responsive, professional, competent... a rare grouping these days.

roger behn

21:32 29 Jun 23

Benjamin Weaver

20:49 29 Jun 23

The tech was very professional and awesome.

Tom Dunn

14:48 29 Jun 23

Jeanette Schwartzer

18:17 28 Jun 23

Sarah Borchers

15:48 27 Jun 23

We got a new HVAC system from them last year. They did a great job during the whole process of sales to installation. We just had our yearly tune up and the tech was professional, timely, and informative. We will be recommending them to anyone who is need of HVAC services.

Lois Stockton

17:11 25 Jun 23

I really like that they send reminders for the maintenance update

Wade Hull

22:13 23 Jun 23

James Harvey

14:54 23 Jun 23

Jason Reed

21:48 22 Jun 23

Saved the day on a last second emergency call!

Turner Beard

17:40 17 Jun 23

Ryan and John were on time and did a great job. They explained the issue and what was done to rectify it. They also answered all my questions. I would refer people to Fred’s.

Lynne Combs

16:50 14 Jun 23

TekTao _

02:00 14 Jun 23

Professional, answered all my questions and solved the problem. What more could you ask for.

jonathan seevers

13:54 13 Jun 23

He showed up quickly, he was super professional, figured out the issue and got the job done fast. I will definitely go with this company again.

AlMan Miller

21:24 10 Jun 23

I'd like to hat-tip Chris for taking the time to walk me through the proper way to shutdown my system prior to cleaning the outside condenser, Saturday, June 10, 2023. He explained that if you don't do it in the correct sequence, it can throw an error code and not operate normally, which is exactly what happened. He was patient, courteous and knowledgeable. He asked me simple questions over the phone lead me to the problem, saving me potentially hundreds of dollars. Well done, Chris!Kind regards,Allen Miller

Kelley Gurchin

18:30 09 Jun 23

Fred’s Heating and Air were quick to send out a service technician. He quickly diagnosed the problem and suggested options for repair. In about an hour, he had our air conditioner working again. I would highly recommend this company for anyone needing HVAC service. The service technician was polite, accommodating and knowledgeable. We had a very pleasant experience.

Brett Vasek

17:36 08 Jun 23

I've been using Fred's for nearly 20 years and they've always been excellent. I plan to continue using them.

Chris Bottum

02:44 08 Jun 23

When my A/C stopped cooling on a hot day I called Fred's after hours and got a quick response. Service was friendly, informative, and efficient.Hell yeah brother

troy allen

18:20 07 Jun 23

I called and they came in the same day. Did regular maintenance and did not try to upsell. Gave information on how I could improve and what to watch for in the future! Exactly what I wanted.

Justine Caniglia

16:40 07 Jun 23

Dennis Fish

16:52 06 Jun 23

Jose was very professional and through.

Amy G

16:10 06 Jun 23

Service was thorough and all my questions were answered with knowledge and confidence.

Pindoc8 Krebs

14:54 06 Jun 23

I had them install a HVAC system 5 years ago and use their maintenance program. They are always professional and reliable. I would recommend them for all of your HVAC needs. Thank you Jose for answering my questions and being respectful of my space. And doing a fantastic job of cleaning my system.

BrandonJessica Morton

16:38 05 Jun 23

Fred’s has always had top notch customer service reps and field techs!! Our service tech Ryan was super professional, efficient and went above and beyond what we expected!! It was gonna be a week between high demand and parts and they figured out a way to have it all done within 48 hrs!! I highly recommend the team at Fred’s and that’s why we have been doing business with them for 8 years and will continue.

Michael Levine

15:11 05 Jun 23

Ryan was great to have back for the Spring services

S .C

14:32 05 Jun 23

The experience was great and the employee was awesome.

Ed Delaney

20:51 02 Jun 23

Tech was very professional and quick to resolve the issue.

Heather Lammers-Nelson

16:08 02 Jun 23

Nicholas Oconnell